Last Updated: March 2026
Agents Group Qatar ("we," "our," or "us") is committed to protecting the privacy of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (www.agentsgrp.com) and our business setup consultancy services.
Information We Collect
Personal Information You Provide
When you enquire about our services or engage us for business setup assistance, we may collect:
- Full name and contact details (email address, phone number, WhatsApp number)
- Company name and business activity description
- Nationality and passport details (for visa and company formation processing)
- Preferred company structure and investment plans
- Any additional documents you voluntarily submit through our contact forms or consultations
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and approximate geographic location
- Browser type, device type, and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring website or search terms used to find our site
- Cookie identifiers and session data
How We Use Your Information
Service Delivery
- To process your enquiries and provide tailored business setup consultations
- To prepare company formation, licensing, and visa applications on your behalf
- To communicate with government authorities regarding your business registration
- To coordinate with banks, free zones, and other third parties as required for your setup
Communication
- To respond to your enquiries via email, phone, or WhatsApp
- To send service updates, appointment reminders, and document requests
- To share relevant business setup guides and regulatory updates (only with your consent)
Website Improvement
- To analyse website traffic and user behaviour for improving content and navigation
- To monitor site performance and resolve technical issues
- To understand which services are most requested by visitors
Data Protection & Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures, including:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Access controls limiting data access to authorised personnel only
- Secure storage of physical documents in locked facilities
- Regular security reviews of our IT systems and processes
- Staff training on data protection best practices
While we strive to protect your data, no method of electronic transmission or storage is completely secure. We encourage you to contact us immediately if you suspect any unauthorised access to your information.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
Required for core website functionality, including session management and security features. These cannot be disabled.
Analytics Cookies
We use Google Analytics to understand how visitors interact with our website. These cookies collect anonymised data about page views, traffic sources, and user journeys. You can opt out of analytics tracking through your browser settings or by using the Google Analytics opt-out browser add-on.
Preference Cookies
These remember your settings and choices (such as language preference) to provide a more personalised experience on return visits.
Third-Party Services
We use the following third-party services that may process your data:
- Google Analytics — Website traffic analysis and visitor behaviour insights
- Google Maps — Displaying our office location on the contact page
- WhatsApp (Meta) — Client communication via the WhatsApp Business platform
- Google reCAPTCHA — Protecting our forms from spam and automated submissions
Each third-party service operates under its own privacy policy. We encourage you to review their policies for details on how they handle your data.
Your Rights
In accordance with Qatar's data protection regulations and international best practices, you have the right to:
- Access — Request a copy of the personal data we hold about you
- Correction — Ask us to update or correct inaccurate information
- Deletion — Request that we delete your personal data (subject to legal retention obligations)
- Objection — Object to the processing of your data for specific purposes, including marketing
- Data Portability — Request your data in a structured, commonly used format
- Withdraw Consent — Withdraw previously given consent at any time
To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy:
- Enquiry data — Retained for up to 2 years from the date of your last interaction
- Client project data — Retained for the duration of our engagement plus any period required by Qatar commercial law
- Analytics data — Retained for 26 months (Google Analytics default)
- Cookie data — Varies by cookie type; session cookies expire when you close your browser, while persistent cookies may last up to 12 months
After the applicable retention period, data is securely deleted or anonymised.
Contact for Data Requests
If you have questions about this Privacy Policy or wish to make a data-related request, please contact us:
- Email: info@agentsgrp.com
- Subject Line: Data Privacy Request
- Office: Agents Group Qatar, Doha, Qatar
You may also visit our Contact page to reach us via phone or WhatsApp.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.